- Addie, Jenny
- Jenny Addie is Associate Librarian - Teaching, Learning and
Research Support at Deakin University Library. In her role and
to support the Library's motto "We help people learn", Jenny is
responsible for the Library's client services program. Jenny's
academic library career began in 1977 and she has over twenty
years' experience in library management, information literacy,
client liaison, reference services, staffing, project management
and strategic planning. The client service program at Deakin University
Library focuses on real and E-Campus services to support teaching,
learning and research. Jenny holds a Bachelor of Science degree
(Monash University) and post-graduate Associate Diploma of Librarianship
(RMIT).
Workshop: I
can't get no satisfaction: turning on to client needs
Session: Friday 1.45pm-4.45pm
- Borchardt, Karen
- Karen Borchardt is a Senior Librarian at the Social Sciences
and Humanities Library. Karen is the Liaison Librarian for Economics
and works in the Information Services Team, coordinating Information
Desk services. Her previous experience includes working as a Librarian
at a number of special libraries in the ACT, Victoria, and Tasmania.
Workshop: Cybrarians
providing new directions in a digital environment: virtual reference
services at the University of Queensland
Session: Saturday
2.10pm-5.00pm
Paper: "I want that!" - teaching
the internet and email to a group of clients with intellectual
disability
Session: Saturday
11.30am-1.00pm
- Bult, Anne
- Anne Bult is employed as a reference librarian at Chisholm Institute
of TAFE in Victoria. She is studying for the Doctor of Education
degree at Monash University, and is currently completing the thesis
component of the degree, titled Do you have that blue book?
A discussion of human factors in the provision of quality library
reference services in Victorian TAFE Institutes in the context
of an information society.
Paper: Do you have
that blue book? A discussion of human factors in the provision
of quality library reference services in Victorian TAFE institutes
in the context of the information age
Session: Friday 10.30am-12.10pm
- Churkovich, Marion
-
Marion Churkovich and Christine Oughtred are employed in a
job share capacity as liaison librarians for the School of Social
Inquiry within the Arts faculty, at the Geelong campus of Deakin
University. The areas of study within the School include Sociology,
Women's Studies, Police Studies, Social Work, Anthropology,
Religion and Philosophy. Marion and Christine have always had
a strong interest in training students and staff in research
skills, and hope their current research project will help them
identify and address the changing needs of undergraduate students.
Marion's qualifications include BA (Sociology) (Monash Uni.)
and Grad. Dip. Librarianship (Melbourne State College)
Panel: Can
online instruction pass the test? An evaluation of library information
skills instruction for first year students at Deakin University
Session: Friday 4.00pm-5.00pm;
repeated Saturday 3.30pm-4.35pm
- Counsel, Rose
- Rose Counsel is employed as an Information Librarian in the
Information Literacy and Research Services team at the University
of Ballarat. Since February 2000 she has been seconded to the
University's Scholarship and Educational Development Services
Branch to be part of the UBonline project coordination team. Her
interests include developing learning supports for students in
the online environment.
Showcase: Building
partnerships through 'discovery' - collaborative online teaching
and learning.
Session: Friday4.00pm-5.00pm;
repeated Saturday 2.00pm-3.00pm
- Daniels, Anne
- Anne Daniels is the Senior Librarian and Supervisor of the Electronic
Unit at the National Library of Australia. She has been a member
of the Unit since its inception in April 1996 and has assisted
with the development of procedures and selection guidelines for
archiving online Australian publications in the PANDORA Archive.
Anne joined the National Library in 1993 and prior to joining
the Electronic Unit she held various positions in Australian Serials,
ISSN, Australian Acquisitions and Australian Collection Development
Units.
Before joining the NLA Anne worked at several government and
academic libraries. She has always had an interest in technology
and is thoroughly enjoying the opportunity to work at the cutting
edge of archiving and preserving online publications.
Showcase: PANDORA
uncovered - revealing her treasures
Session: Friday 4.00pm-5.00pm;
repeated Saturday 2.00pm-3.00pm
- Dearden, Richard
- Richard Dearden walked into the amalgamation of the University
of Tasmania science libraries in November 1998. As Science Librarian,
he has been responsible for leading the Science Library team in
implementing effective "in-house" and outreach services for the
Science and Engineering students and academics. Previous to this
he managed a web-based IT information service for Tasmanian State
Government, and worked as a liaison librarian and coordinated
information skills training in the University of Queensland's
Biological Science Library.
Richard has particular interest in information skills training
and information literacy, which began when working in Queensland
TAFE Libraries. He is a keen organiser of professional development
activities for library workers - as CPD coordinator for ALIA
Tasmanian Branch he has organised seminars and workshops aimed
at pooling ideas and practices from libraries in different sectors.
Paper: How
do we know that we are making a difference?
Session: Saturday 11.30am-1.00pm
- Dent, Averil
- Averil Dent is Senior Reference Librarian at Monash University's
Matheson Library. Previously Averil had been the Information Training
Librarian, responsible for a number of innovative programs. Averil
had a background in special libraries before moving to academic
libraries
Workshop: Reaching
out: Monash University's suite of virtual information desks
Session: Saturday 2.10-5.00pm
- Draper, Anne
- Anne Draper is a Librarian in the Dorothy Hill Physical Sciences
and Engineering Library at the University of Queensland. Anne
is the Liaison Librarian for the School of Computer Science and
Electrical Engineering. Previous experience includes working as
a Librarian for Telstra.
Workshop: Cybrarians
providing new directions in a digital environment: virtual reference
services at the University of Queensland
Session: Saturday
2.10pm-5.00pm
- Evans, Anne
- Reference Librarian, Biological Sciences Library. Anne has been
with the UWA Library for 20 years and aside from her current position
in the Biological Sciences Library, she has also worked in Humanities
and Social Sciences Library and the Medical Library.
Paper: Is
reference making the difference? Finding useful performance measures
Session: Saturday 11.30am-1.00pm
- Field, Guy
- Guy Field is currently Associate Librarian - Public Services,
Library & Learning Services, Christchurch Polytechnic Institute
of Technology. He joined the team at CPIT in 1991 as Reference/Information
Services Librarian, and highlights of his work there include internet
and intranet projects, developing services for distance students,
developing competencies for reference staff and involvement in
the information literacy programme.
Guy upgraded to the Victoria University of Wellington Masters
of Library and Information Studies in 1997, and his research
project was an investigation into client preferences for the
provision of distance library services. He presented papers
at the 1996 LIANZA Queenstown and the 1998 LIANZA Dunedin conferences.
Guy participated in the 1997 AIMA Aurora Leadership Institute
in Thredbo.
Paper: Rethinking
reference rethought
Session: Friday 10.30am-12.10pm
- Fletcher, Janet
- Janet Fletcher is the Network Services Librarian at Southern
Cross University. She also supervises reference services and is
the liaison librarian for the School of Contemporary Arts. She
manages the Library's web site and electronic resources and oversees
the Library's education user program. Janet is a member of the
project board for the University's website redevelopment project
and is the Library's representative on a number of flexible learning
committees. In recent years she has presented conference papers
about electronic reference and enquiry services, online courseware
and the design of databases and library web sites.
Showcase: Online
tutorials: new horizons in the delivery of flexible online training
Session: Friday 4.00pm-5.00pm;repeated
Saturday 2.00pm-3.00pm
- Foott, Stephanie
- Stephanie is the Information Literacy and Publications Librarian
for Monah University Library. She began her career more than 25
years ago in the undergraduate library of Queensland University
and since then has worked in information services in various academic
libraries. In her current position she is responsible for coordinating
Monash's information literacy program and for the library's printed
and electronic publications, includeing the web site. Her particular
interest is exploring how libraries can make use of technology,
more specifically internet technologies, to provide better service.
An important aspect of this is exploring how users themselves
interact with electronic information.
Workshop: So
you want to be a cybrarian...
Session: Saturday2.00pm-5.00pm
- Foxlee, Ruth
- Ruth is currently employed at Herston Medical Library, a branch
of The University of Queensland Library, which supports the library
and information needs of UQ staff and students and the Royal Brisbane,
Royal Women's and Royal Children's Hospitals. Prior to moving
into the hospital environment she worked at UQ Biological Sciences
Library.
As Liaison Librarian her responsibilities at Herston include
the provision of services for a large population of staff at
the Royal Children's and Royal Women's Hospitals, The University
of Queensland Department of Paediatrics & Child Health and Nursing
and Allied Health staff at all three Royal hospitals.
Qualifications: BA The University of Queensland; Graduate
Diploma of Applied Science (Library & Information Management),
Charles Sturt University
Showcase: Having
a point of reference: liaison, marketing and communication as
the cornerstone of reference work
Session: Friday 4.00pm-5.00pm;
repeated Saturday 2.00pm-3.00pm
- Guillemin, Diana
- Current position: Dorothy Hill Physical Sciences and Engineering
Library, The University of Queensland. As liaison librarian for
the departments of Civil Engineering, and Mining, Minerals and
Materials, Diana is responsible for collection development to
support research and teaching in those 2 departments. Other responsibilities
include teaching research skills to students and researchers,
and liaising with departments to develop online course materials.Special
areas of interest include:° The impact of technology on educational
resources and learning outcomes° The value of "flexible
delivery" in education° Integration of the Library's
resources and services in the development of online course materialsDiana
has 10 years' experience in Librarianship and 13 years in the
tertiary publishing industry.
Qualifications: BA (Hons) The University of Melbourne;
MA (Hons) The University of Melbourne; Graduate Diploma of Librarianship
(Royal Melbourne Institute of Technology)Hartmann, Elizabeth
University of Ballarat.
Showcase: Having
a point of reference: liaison, marketing and communication as
the cornerstone of reference work
Session: Friday4.00pm-5.00pm;
repeated Saturday 2.00pm-3.00pm
- Hair, Philippa
- Philippa Hair is a Reference Librarian in Macquarie University
Library. She works in the Science&Technology team and for the
seven years prior to that in Macquarie's Law Collection. She has
considerable experience in research in the area of health economics.
Her particular interests include the extension of library services
to remote users and the development of online training modules
in research and internet skills.
Workshop: Ask
a librarian - the Macquarie experience
Session: Saturday 2.10-5.00pm
- Harvey, Sharon
- Sharan Harvey has worked in TAFE, State and Public Libraries.
Her current position is Co-ordinator Information and Reference
for Brisbane City Council Library Services' 32 branches. She is
an active member of ALIA and has been President of RAISS Qld.
for the last two years and is the public libraries representative
on the ALIA Information Literacy Special Interest Group.
Paper: Reference
service in public libraries: how integrated and flexible can you
get?
Session: Friday 10.30am-12.10pm
-
- Henderson, Glenda
- Glenda Henderson is the Manager - Client Services & Marketing
at UNILINC Limited. As such she is involved in library support
and infrastructure management for the members of the UNILINC network.
She also manages contract cataloguing activities and is involved
in technical services consulting for academic libraries. She is
an accredited Kinetica Training Agent and has been closely involved
in the development of web-based information skills programs for
the past few years.
Showcase: Online
tutorials: new horizons in the delivery of flexible online training
Session: Friday 4.00pm-5.00pm;repeated
Saturday 2.00pm-3.00pm
- Hopley, Judy
- Judy Hopley is Assistant Divisional Librarian, Caulfield-Peninsula-Berwick
libraries, Monash University. She has worked in academic libraries
for thirteen years. She is presently in charge of the day-to-day
operations of the Peninsula library and responsible for Information
Services at the Caulfield library. She is a member of the Monash
University Library Research committee and the Online/Ondisc committee
which is responsible for recommending and overseeing the implementation
of electronic information resources for the library. Currently
she is secretary for ALIA Victorian Branch.
Panel: Taking
reference services to the patron: the in-library experience.
Session: Friday 4.00pm-5.00pm;
repeated Saturday 3.30pm-4.35pm
- Horn, Anne
- Anne Horn is the Manager of the Social Sciences and Humanities
Library Service at the University of Queensland. Ms Horn was the
Academic Consultant for EBSCO Australia prior to joining the UQ
Library in 1999, and has held senior library positions at Murdoch
University and the Queensland University of Technology.
Paper: "I want
that!" - teaching the internet and email to a group of clients
with intellectual disability
Session: Saturday
11.30am-1.00pm
- Jenkin, Joyce
- Joyce Jenkin is Information Services Coordinator and Subject
Librarian at Monash University, Peninsula library. She has worked
in academic libraries for thirteen years in a variety of positions
including reference librarian. She is a member of Monash University
Library Research committee and the Reference and Information Literacy
committee which is responsible for coordinating reference and
information literacy initiatives for the library.
Panel: Taking
reference services to the patron: the in-library experience.
Session: Friday 4.00pm-5.00pm;
repeated Saturday 3.30pm-4.35pm
- Leknius, Alex
- Alex Leknius is the Faculty Liaison Librarian for the Faculty
of Business and Law at Deakin University Library, Burwood campus.
She has been a liaison librarian at Deakin since 1990, with a
background in academic and special libraries. Alex is involved
in a number of new initiatives within the Library and within the
University. She is particularly interested in how users experience
library facilities and services and the extent to which libraries
can tap into their user's sense of satisfaction or frustration
to shape services in the future.Alex holds a BA in Library Science
from the University of Ballarat.
Workshop: I
can't get no satisfaction: turning on to client needs
Session: Friday 1.45pm-4.45pm
- Lingham, Bernadette
- Bernadette Lingham is the Arts Faculty Liaison Librarian and
is based at Deakin University Library's Geelong campus. She coordinates
liaison services for the faculty across Deakin's multicampus operations,
and works with a team of liaison librarians to meet the information
needs of staff and students. Bernadette is particularly interested
in the use of IT in the planning and delivery of user education,
and in the development of training competencies for librarians.
She has presented conference papers on liaison in academic libraries,
using IT as a tool to deliver information skills training, and
library services to distance education students.
Showcase: Online
tutorials: new horizons in the delivery of flexible online training
Session: Friday 4.00pm-5.00pm;repeated
Saturday 2.00pm-3.00pm
- Lipu, Suzanne
- Suzanne Lipu is the Education Faculty Librarian at the University
of Wollongong Library. She has previously worked in public and
special libraries in Australia and has held positions of College
Librarian/Lecturer in Library Studies in Papua New Guinea Teacher's
Colleges between 1986-1994. During that time she wrote a Diploma
of Education (Primary) course about Library Skills for the country's
Lahara (Inservice Teaching) Program . In her current position
she has developed a comprehensive information literacy program
for preservice Education students at the University and has co-developed
a model for integrating information literacy and electronic resources
into a first year WebCT Education subject. She has recently spoken
about her information literacy program at a workshop for liaison
librarians at the University of Technology in Sydney.
Paper: Keeping
our academics on the cutting edge: the academic outreach program
at the University of Wollongong Library
Session: Friday 1.45pm-3.25pm
- Mercieca, Paul
- Paul Mercieca is currently a lecture in Information Management
at RMIT University. Paul's academic profile includes issues associated
with electronic and digital publishing and e-business modelling.
Prior to this new role, Paul was Publisher and Strategic Development
Manager for RMIT Publishing where he led the development of online
publishing initiatives including Informit Online and the instigation
of Australian Public Affairs - Full Text. Paul has professional
experience in the information services of both academic and public
library environments, where he instigated new technologies for
information service delivery. He holds a Master of Business (Information
technology).
Paper: From virtual
library to e-business library: applying e-business models to information
provision
Session: Friday 10.30am-12.10pm
- McSwiney, Carolyn
- Carolyn's major research interest explores the implications
of globalisation and internationalisation for library services.
Many years as an educator in Asia provides the background to this
interest. She has a published monograph and various journal articles
and conference papers on the academic library needs of international
students, and the internationalisation of the Higher Education
Sector and its impact on academic libraries. She is currently
completing doctoral studies in this area in the School of Information
Management and Systems at Monash University..
Paper: Global
influences: implications for the reference librarian
Session: Friday 1.45pm-3.25pm
-
- Mercer, Prue
- Prue is currently Manager, State Library Services (reference
and information services) at the State Library of Victoria where
she is responsible for all information service delivery from a
wide range of collections, including La Trobe and Australiana,
through to business information provided on a fee for service
basis. Prior to that at Deakin University Library as Associate
University Librarian - Reader Services, and before that at the
University of Technology, Sydney in a variety of roles. She has
a strong professional interest in the application of information
technology to information services, in organisation development
and change (as well as libraryqualifications I have a graduate
diploma in organisational dynamics), and information literacy
and lifelong learning. She is the current national convener of
the ALIA Special Interest Group on Information Literacy. Her most
recent presentation was to an AIMA Information Exchange on 15
January 2001 on Virtual Reference; prior to that she made a presentation
at ALIA 2000 on leadership issues for the information profession.
Paper: Reference
- the first and last frontier: reference librarianship,
change and challenge
Session: Friday 10.30am-12.10pm
- Newton Smith, Carol
- Carol Newton Smith has been the Business Librarian at the University
of Western Australia for the past 3 years. She has just completed
her Masters by research on the topic "Personal information management
behaviour of academics: implications for librarians' support".
Panel: Is the
new age reference service vintage red or cheap cask? Does the
tiered reference model work?
Session: Friday 4.00pm-5.00pm;
repeated Saturday 3.30pm-4.35pm
- Nicholls, Scott
- Scott Nicholls has been the Reference Librarian at the Business
Library at the University of Western Australia for 4 years.
Panel: Is the
new age reference service vintage red or cheap cask? Does the
tiered reference model work?
Session: Friday 4.00pm-5.00pm;
repeated Saturday 3.30pm-4.35pm
- Oughred, Christine
- Marion Churkovich and Christine Oughred are employed in a job
share capacity as liaison librarians for the School of Social
Inquiry within the Arts faculty, at the Geelong campus of Deakin
University. The areas of study within the School include Sociology,
Women's Studies, Police Studies, Social Work, Anthropology, Religion
and Philosophy. Marion and Christine have always had a strong
interest in training students and staff in research skills, and
hope their current research project will help them identify and
address the changing needs of undergraduate students. Christine's
qualifications include Diploma of Teaching (Geelong Teacher College),
Diploma of Librarianship (Melbourne State College) and Graduate
Diploma of Women's Studies (Rusden)
Panel: Can online
instruction pass the test? An evaluation of library information
skills instruction for first year students at Deakin University
Session: Friday 4.00pm-5.00pm;
repeated Saturday 3.30pm-4.35pm
- Peachey, Lucy
- Reference Librarian, EDFAA Library and Business Library. Lucy
has been with the UWA for over ten years and has been a reference
librarian for one year. She splits her week between two campus
libraries at UWA.
Paper: Is
reference making the difference: finding useful performance indicators
Session: Saturday 11.30am-1.10pm
- Peacock, Judith
- Judith is the Information Literacy Coordinator at QUT Library.
She is responsible for the development, inplementation and management
of the Library's Information Literacy Program. Her role includes
provision of advice and recommendations on policies and procedures
for the provision of, and client access to, Information Literacy
programs and services across QUT Library and the University. She
works collaboratively with Faculty and Library teaching staff
to provide assistance with, and advice on, effective strategies
for the integration, delivery and evaluation of Information Literacy
competencies within the University's curricula and networks within
the University to ensure that information literacy maintains a
high profile on the University's Teaching and Learning agenda.
Judith is a qualified teacher. Prior to her current position,
she was a Reference librarian (Information Technology) at QUT
Library's Gardens Point Branch.
Paper: Drive,
revive, survive...and thrive: going the distance for information
literacy
Session: Friday 10.30am-12.10pm
- Peisley, Beth
- Beth Peisley is the Science Faculty Librarian at the University
of Wollongong Library. She has held this position for 3 years.
She has held a variety of educational positions which included
primary school teacher, teacher librarian and various faculty
librarian positions in the University. In her current role she
is responsible for editing the Library's information literacy
handbooks for undergraduate and postgraduate students, conducting
pay for service mediated searches, co-ordination of the Library
component of the University of Wollongong's unique compulsory
Information Literacies Introductory Program, ILIP100 and the development
and implementation of a Serials Survey. Beth has presented a paper
at a national conference on the Introductory Information Literacy
Program ILIP100.
Paper: Keeping
our academics on the cutting edge: the academic outreach program
at the University of Wollongong Library
Session: Friday 1.45pm-3.25pm
- Robertson, Sabina
- Sabina Robertson was appointed to the position of Research Consultant,School
of Graduate Studies University of Melbourne, 1998. Prior to this
appointment, Sabina was the Information Services Librarian, Baillieu
Library, University of Melbourne.
Paper: Outside
the library: designing and delivering information and reference
services to postgraduate students at the University of Melbourne
Session: Friday 1.45pm-3.25pm
- Rodwell, John
- John Rodwell, as the Information Services Librarian at Fisher
Library, University of Sydney, coordinates information and research
services, including faculty liaison, general and specialised reference
services and information literary programs. He has extensive experience
in managing information services and implementing electronic services
for clients in a wide range of disciplines. In the distant past
he was for many years a law librarian in government and academic
libraries.
Paper:
Distinction or extinction? Revitalising reference services in
an academic library
Session: : Saturday 11.30am-1.00pm
- Sandall, Perri-Lee
- Perri-Lee Sandell is a Reference Librarian and team leader for
the Science & Technology team in the Research and Advisory Services
Department at Macquarie University Library. She has worked in
public, special and academic libraries for the past twelve years.
Ms Sandell received a Bachelor of Science degree in Biology and
Natural Resources Management from Macquarie University. She is
particulary interested in the application of new technologies
in Reference services.
Workshop: Ask
a librarian - the Macquarie experience
Session: Saturday 2.10-5.00pm
- Schindler, Pam
- Pam Schindler is a Reference Librarian at the Social Sciences
and Humanities Library, University of Queensland. Pam is the Liaison
Librarian for the School of Education and for the Bachelor of
SocialScience.
Paper: "I want
that!" - teaching the internet and email to a group of clients
with intellectual disability
Session: Saturday
11.30am-1.00pm
- Sexton, Katerine
- Kate Sexton, is the Associate University Librarian (Humanities
and Social Sciences) at the University of Sydney Library, overseeing
the delivery of library and information services to the humanities
and social sciences faculties in the University. She has specialised
in a managing reference and information services in academic libraries
and has a particular interest in planning the transition from
print based services to electronic services.
Paper: Distinction
or extinction? Revitalising reference services in an academic
library
Session: : Saturday 11.30am-1.00pm
- Smith, Karin
- Karin Smith has worked in Special Libraries, as an information
broker and in reference in academic libraries. She is currently
the Information Services Librarian at Charles Sturt University,
Bathurst Campus. Her professional interests include teaching library
users to be independent information seekers and making library
resources more accessible to students, particularly those remote
to the library. She has published several papers on these topics.
Panel: Information
literacy 'just in time': seamlessly linking reader education to
the curriculum
Session: Friday 1.45pm-2.50pm;
repeated Saturday 3.30pm-4.35pm
- Van Dyk, Marie-Therese
- Marie-Therese Van Dyk is Monash University's Flexible Library
Services Manager. Marie-Therese has worked in public, special
and tertiary education libraries in NSW and The Netherlands. She
also worked with the Open Learning Agency in its fledgling years.
Her primary interest and background is in extending library services
beyond the confines of physical libraries. Marie-Therese has served
as a lecturer in TAFE's and at Monash University and is convenor
of ALIA's Distance Education Special Interest Group.
Workshop: Reaching
out: Monash University's suite of virtual information desks
Session: Saturday 2.10-5.00pm
- Weissman, Sara
- Over a 28-year career, Sara Weissman has taught reference at
Rutgers University, served as a reference librarian in university
and public libraries and as a research consultant for towns and
school districts. She is currently at Morris County Library, New
Jersey USA
Seminar:Cybrarians:
promise and peril
Saturday 9.30am-10.15am
- Williamson, Kirsty
- Dr Kirsty Williamson is Director of Information and Telecommunications
Needs Research (ITNR), a joint venture of She was a foundation
member of the predecessor of ITNR (the Telecommunications Needs
Research Group - TNRG), which was established at RMIT University
in 1991. The group received considerable funding from the Telstra
Fund for Social Policy Research over a period of six years. At
Monash University, ITNR is within the Enterprise Information Research
Group (EIRG). Recent ITNR studies include one which focusses on
providing online services for people with disabilities in Australian
public libraries, as well as the project about the evaluation
of databases offered in public libraries, on which the RAISS paper
is based. This latter study is leading to a project, under the
auspices of the State Library of NSW, the State Library of Victoria
and the National Library of Australia, to design training packages
for public library staff in the use of electronic databases.
Showcase: Trialling
online database resources in public libraries: issues for reference
staff.
Session: Friday 4.00pm-5.00pm;
repeated Saturday 2.00pm-3.00pm
- Willis, Sue
- Sue Willis is a Reference Librarian with the University of the
Sunshine Coast library. She has worked there for the past 4 years,
and has had 10 years experience in a variety of academic libraries,
including a stint as a Lecturer/Librarian in Papua New Guinea.
Ms Willis is currently doing a research masters in Information
Studies with the University of Canberra.
Panel: Information
seeking on the Sunshine Coast.
Session: Friday 1.45pm-2.50pm;
repeated Saturday 3.30pm-4.35pm
- Wilson, Francis
- Fran Wilson is currently Acting Director, Reader Services, National
Library of Australia. Fran has worked at the National Library
since December 1999 in the Information Services Section, Australian
Collections and Reader Services Branch. Her background has largely
been in libraries associated with education or educational institutions
starting her career as a reference librarian at the Canberra Institute
of Education. At the end of 1994 she was the inaugural librarian
for the Australian International Hotel School in Canberra before
moving to the Department of Defence. In mid 1995, she moved to
the ACT Department of Education and Community Services to take
up the duties of the systems/reference librarian and afterwards
the Manager of the Departmental library, the O'Connell Information
and Resource Centre.
Paper: Changing
expectations: identifying and responding to the needs of users
in the National Library of Australia
Session: Saturday 11.30am-1.00pm
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Last updated 4 October 2001
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